Privacy Policy
Last updated May 25, 2018

Thank you for choosing to be part of our community at OBOOK Inc. (referred to as “Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our privacy practices, please contact us at

When you visit our website and use our services, you trust us with your personal information, and we take your privacy very seriously. In this document (the “Privacy Policy”), we describe our privacy policy and practices. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. This Privacy Policy is very important, and we recommend that you take a moment to read through it carefully. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our sites and services. This Privacy Policy applies to all information collected through our websites (e.g.,, and/or any related services, sales, marketing or events (we refer to them collectively in this Privacy Policy as the "Sites"). Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.


【 Personal information you disclose to us 】
“We collect personal information that you voluntarily provide to us, such as name, address, contact information, passwords and security data, and payment information.”
We collect personal information that you voluntarily provide to us when registering at the Sites expressing an interest in obtaining information about us or our products and services,participating in activities on the Sites (such as posting messages on our online forums or entering competitions, contests or sweepstakes), or when contacting us.

The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect may include:

  • (1) Name and Contact Information.
  • We collect your first and last name, email address, postal address, phone number, and other similar contact information.
  • (2) Credentials.
  • We collect passwords, password hints, and similar security information used for authentication and account access.
  • (3) Payment Data.
  • We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number), and the security code associated with your payment instrument. All payment data is stored on our payment processor, and you should review its privacy policies and contact the payment processor directly to respond to your questions. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

【 Information automatically collected 】
“Some information – such as IP address and/or browser and device information – is collected automatically when you visit our Sites.”
Like many businesses, we also automatically collect information through cookies and similar technologies when you visit, use or navigate the Sites. This information does not reveal your specific identity (such as your name or contact information), but may include technical and usage information, such as your IP address, browser and device information, operating system, language preference, referrer URLs, device name, country/region, information on how and when you use our Sites, and other technical information. This information is primarily used to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.

【 Information collected from other sources 】
“We may collect information from public databases, marketing partners, and other outside sources within legal limitations.”
We may obtain information about you from other sources such as public databases, joint marketing partners, and other third parties. This may include: social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links).


“We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.”

We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons").

We use the information we collect or receive:

  • (1) To facilitate account creation and logon process with your Consent.
  • If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process. See the section 9 below headed "HOW DO WE HANDLE YOUR SOCIAL LOGINS" for further information.
  • (2) To send you marketing and promotional communications for Business Purposes.
  • We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
  • (3) To send administrative information to you for Business Purposes.
  • We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  • (4) Fulfill and manage your orders for Contractual reasons.
  • We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites.
  • (5) To post testimonials with your Consent.
  • We post testimonials on our Sites that may contain personal information.
    Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update or delete your testimonial, please contact us at and be sure to include your name, testimonial location, and contact information.
  • (6) Deliver targeted advertising to you for our Business Purposes.
  • We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
  • (7) Administer prize draws and competitions for our Business Purposes.
  • We may use your information to administer prize draws, sweepstakes, and competitions when you elect to participate in competitions.
  • (8) Request Feedback for our Business Purposes.
  • We may use your information to request feedback and to contact you about your use of our Sites.
  • (9) To protect our Sites for Business Purposes.
  • We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).
  • (10) To enable user-to-user communications with your Consent.
  • We may use your information in order to enable user-to-user communications with each user's consent.
  • (11) To enforce our terms, conditions and policies for Business Purposes.
  • We may use your information in order to enable user-to-user communications with each user's consent.
  • (12) To respond to legal requests and prevent harm for Legal Reasons.
  • If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • (13) For other Business Purposes.
  • We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Sites, products, services, marketing and your experience.

“We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.”

We only share and disclose your information in the following situations:

  • (1) Compliance with Laws.
  • We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • (2) Vital Interests and Legal Rights.
  • We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • (3) Business Transfers.
  • We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • (4) With your Consent.
  • We may disclose your personal information for any other purpose with your consent.

“We may use cookies and other tracking technologies to collect and store your information.”

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.


“Yes, we use Google Maps for the purpose of providing better service.”

This website, mobile application, or Facebook application uses Google Maps APIs. You may find the Google Maps APIs Terms of Service here. To better understand Google’s Privacy Policy, please refer to this link.
By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service. You agree to allow us to obtain or cache your location. You may revoke your consent at anytime.


“We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.”

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


“We aim to protect your personal information through a system of organizational and technical security measures.”

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the Internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.


“We do not knowingly collect data from or market to children under 18 years of age.”

We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Sites. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at


If you choose to register or log in to our website using a social media account, we have access to certain information about you.
Our site offer you the ability to register and login using your third party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public.
We will use the information we receive only for the purpose that are described in this privacy policy or that are otherwise made clear to you on the sites. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.


“In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.”

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include

  • (1) right to basic information
  • The right to know who is processing what, for what purpose(s), and any other relevant information.
  • (2) right tp access
  • The right to access the personal data an organization has about you, free of charge, and obtain a copy in an accessible format.
  • (3) right to rectification
  • The right to ask for your personal data to be amended or updated where it is inaccurate or incomplete.
  • (4) right to erasure/right to be forgotton
  • The right to ask for your personal data to be to be deleted when (i) Your data is no longer needed (ii) You wish to withdraw your consent (iii) You object to the use of your data (iv) The legitimate or legal need for the organization to process your data no longer exists (v) otherwise required or permitted by applicable laws.
  • (5) right to restriction
  • The right to request a copy of your personal data, to ask for it to be returned to you or transmitted to another company whose services you would like to use.
  • (6) right to data portability
  • The right to request a copy of your personal data, to ask for it to be returned to you or transmitted to another company whose services you would like to use.
  • (7) right to object
  • The right to object at any time the collecting and processing of your data.
  • (8) right to not be evaluated on the basic of automated processing
  • (9) right not to be subject
  • The right to not be subject to a decision based solely on automated decision making, including profiling, where the decision may affect you legally or have a similarly significant effect.

To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

If you are a resident in the European Economic Area, and you believe we are unlawfully processing your personal information, you also have the right to lodge a complaint with your national Data Protection Authority (DPA). You can find their contact details here:

Account Information:
If you would at any time like to review or change the information in your account or terminate your account, you can:
- Log into your account settings and update your user account.
- Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies and similar technologies:
Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites. To opt out of interest-based advertising by advertisers on our Sites visit

Opting out of email marketing:
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt out, you may:
- Note your preferences when you register an account with our Site.


“Yes, we will update this policy as necessary to stay compliant with relevant laws.”

We may update this privacy policy from time to time. The updated version will be indicated by an updated revised date, and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.


If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO), John Hsieh, by email at, or by post to:

John Hsieh
10F., No.105, Sec. 2, Roosevelt Rd., Da'an Dist.,
Taipei City, 106

If you have any further questions or comments about us or our policies, email us at or by post to:

10F., No.105, Sec. 2, Roosevelt Rd., Da'an Dist.,
Taipei City, 106
Phone: +886223659536

Term of Service
Last updated December 06, 2018

OBOOK Holdings Inc. Terms of Service

1. Terms

By accessing the website at, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License
  1. Permission is granted to temporarily download one copy of the materials (information or software) on OBOOK Holdings Inc.'s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on OBOOK Holdings Inc.'s website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.

  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by OBOOK Holdings Inc. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
  1. The materials on OBOOK Holdings Inc.'s website are provided on an 'as is' basis. OBOOK Holdings Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, OBOOK Holdings Inc. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations

In no event shall OBOOK Holdings Inc. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on OBOOK Holdings Inc.'s website, even if OBOOK Holdings Inc. or a OBOOK Holdings Inc. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on OBOOK Holdings Inc.'s website could include technical, typographical, or photographic errors. OBOOK Holdings Inc. does not warrant that any of the materials on its website are accurate, complete or current. OBOOK Holdings Inc. may make changes to the materials contained on its website at any time without notice. However OBOOK Holdings Inc. does not make any commitment to update the materials.

6. Links

OBOOK Holdings Inc. has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by OBOOK Holdings Inc. of the site. Use of any such linked website is at the user's own risk.

7. Modifications

OBOOK Holdings Inc. may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Taiwan and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.